Facebook says it provides guidance and tools to help keep your account safe. The best form of protection is to prevent your account from getting hacked in the first place.
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“I had to confirm five friends I was connected to on Facebook and a couple of memories. Surprisingly, this worked and my Facebook account was unlocked.” How to avoid Facebook getting hacked When Hogue clicked through to Facebook, the social network had added recovery options that were not available previously. Yet she did get her account back in the end, weeks after her initial efforts, when she tried to access Facebook again after a friend sent her a video to watch. Later, a ‘cyber security expert’ she contacted via Twitter offered to restore her account for $100. Hogue says Facebook wouldn’t accept her driving licence as ID when her account was compromised. There is also Trusted Contacts in your Security settings, which allows you to name friends who can validate who you are if your account is hacked. If a criminal locks you out of your account, you may be able to prove your identity to Facebook via ID such as a driver’s license. “If Facebook sees a lot of reports about a single account, it may be quicker to take action.” In tandem, you can also ask your friends to report that your account has been compromised – which could speed up the recovery process, says Bischoff.
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You will then be asked what alerted you to the compromise, and given the option to add a passport or driving license to prove your identity.
Initially, you should follow the self-service account recovery process provided by Facebook.
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